- 问题详情:Inthemoreandmorecompetitiveserviceindustry,itisnolongerenoughtopromisecustomersatisfaction.Today,customer“delight”iswhatcompaniesaretryingtoachieveinordertokeepandincreasemarketshare.Itisacceptedinthemarketingindustry,andconfirmedbyanumbero...
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