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  Wewaitersneedtofaceallkindsofcustomerseveryday.Whenso...

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  Wewaitersneedtofaceallkindsofcustomerseveryday.Whenso...

   We waiters need to face all kinds of customers every day. When something goes wrong, we

should have the ability to keep on going and   41  the customers.

    I remember my first job was at a fine restaurant. One day, the manager informed all the cooks

and   42  that a VIP group were coming for   43  .The group were VIPs in the city's

restaurants Indus  44   10 people.

    After they arrived, we let them get   45   comfortably and drinks were ordered.   46   , the

head waiter would be the person in   47   of  wine service. However, the manager asked me to

serve that noon. I had never served a group of 10,   48   had I done wine service.

    When it's turn to   49  one of the wine glasses in front of a young woman, somehow I lost

my trip(抓)and the other   50  fell on top of her, and then to the floor and   51  in pieces. I felt

  52  and apologized many times to the woman and to the rest of the group.

    Quickly, the manager   53   my aid, helped in the clean-up, and sent out their   54   right

away. The group forgave me and the young woman repeatedly informed me it's OK.

  55  on that day, my manager told me, "Mistakes and  56  do happen. If you know why

they happened, learn from it and move on,   57  you still have a table to serve. Keep your head up

and be confident. The glasses are   58  .’’

    I understand why he was truly a well respectable restaurant manager within our   59  .His

  close relationship with the group made the situation calm and the group   60  me for that.

  41 A. please  B. attract  C. invite  D. welcome

  42. A. cookers  B. servants  C. waiters  D. cleaners

  43. A. meal  B. dinner  C. breakfast  D. lunch

44. A. made up of  B. let in as  C. added up to  D. recognized as

  45. A. satisfied  B. seated C. dressed  D. introduced

  46. A. Quickly  B. Rapidly  C. Normally  rally

  47. A. charge  B. change  C. honor· D. favor

  48. A. never  B. ever  C. little  D. nor

  49. A. set  B. broke  C. shook  D. cut

  50. A. wine  B. glasses  C. coffee  D. cookers

  51. A. laid  B, lay  C. lain·D. lied

  52. A. amazing  B. surprised  C htened  D. scaring

  53. A. took over  B. gave in  C. rushed against  D, came to

  54. A, dishes  B. drinks  C. waters  D. wines

  55. A. Lately  B. Latest  C. Later  D. Last

  56. A, accidents  B. faults  C. incidents  D. errors

  57. A. owing to  B. thanks to  C. while D , for

  58. A. available  B. acceptable  C, replaceable  ated

  59. A. restaurant  B. neighbor  C. district  D. city

  60. A. blamed  B. forgave  ked  D. praised

【回答】

ACDAB    CADAB  BCDBC  ADCDB

知识点:日常生活类

题型:完型填空

标签:
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